ace35 Terms and Conditions

1 Introduction and Applicability

These terms and conditions ("Terms") form a legal agreement between the ace35 online gaming platform ("ace35", "we", "platform") and all its users ("user", "you", "member").

By using the ace35 website, mobile version, or any associated service, you automatically agree to these terms. If you do not agree with any part of these terms, please refrain from using our services.

These terms must be read together with our Privacy Policy and Responsible Gaming policy. Both documents are considered an integral part of these terms.

2 Eligibility and Age Requirement

The following eligibility conditions must be met to register and participate on the ace35 platform:

• You must be at least 21 years of age. This platform is only for those who are 21 years or older.
• Online gaming must not be legally prohibited in the area where you reside.
• You may not hold more than one account in your name.
• You have not previously been banned by ace35.
• You have not voluntarily self-excluded or are not currently enrolled in any active self-exclusion program.
• You are not an employee of or otherwise affiliated with ace35.

We may request relevant documents at any time for age verification or identity confirmation. Failure to cooperate with this verification process may result in the account being temporarily or permanently suspended.

3 Account Registration

When creating an account on ace35, you must provide accurate, complete, and up-to-date information. Registering with false information is strictly prohibited.

• Only one account is permitted per person. If multiple accounts are found, all accounts may be closed and any deposited funds forfeited.
• It is your responsibility to keep your account password secure. Do not share your password with anyone else.
• Notify our support team immediately of any security breach of your account.
• You are responsible for all activity that occurs on your account.
• It is the user's responsibility to update the account if their information changes.

ace35 reserves the right to reject any registration or close any account, particularly if a breach of the terms is suspected.

6 Gaming Rules

All users are required to follow the rules below while playing on the ace35 platform:

• If any technical error appears in a game result, the wager may be voided.
• Any winnings obtained by exploiting software errors or vulnerabilities will be considered void.
• The use of automated software, bots, or scripts is strictly prohibited.
• Playing simultaneously using multiple accounts is prohibited.
• Attempting to fix game results in collusion with other players or with ace35 is prohibited.
• ace35 reserves the right to make the final decision regarding game results.
• Betting limit guidelines will be displayed separately for each game.

These general rules apply to all sections — live casino, slots, and sports betting. Additional rules may apply for specific game categories.

7 Responsible Gaming

ace35 places the highest importance on responsible gaming. We want our members to enjoy a safe and enjoyable gaming experience.

• Gaming is for entertainment — do not treat it as a source of income.
• Users can set their own deposit limits, betting limits, or session time limits.
• If you feel that gaming is negatively affecting your life, please contact us via live chat.
• Self-exclusion option: you can request to have your account closed for a set period of time.
• Identity verification is mandatory to protect minors from gaming.

For more details on responsible gaming, visit our Responsible Gaming page.

8 Account Closure and Suspension

ace35 may temporarily or permanently close or suspend an account in the following circumstances:

• If any clause of these terms is violated.
• If registration is completed using false or misleading information.
• If evidence of operating multiple accounts is found.
• If fraud, money laundering, or any other illegal activity is suspected.
• If evidence of bonus abuse or cheating is found.
• Due to prolonged inactivity (if there is no balance in the account).

Users may also request to close their account at any time. In that case, any remaining balance will be returned after the applicable verification process.

9 Privacy and Data Protection

ace35 is committed to protecting the personal information of its users. Our SSL encryption technology keeps all transactions and data secure.

• Your personal information will not be sold to third parties.
• Information will only be used for service provision, verification, and legal obligations.
• Information may need to be disclosed under legal obligation or government directive.
• Cookies and tracking technologies are used to improve the user experience.

For more details, see our Privacy Policy.